Privacy Policy

How The Houston Relo Guide handles the little data it collects.

The Houston Relo Guide thehoustonreloguide.com Last Updated: August 2026

This is the privacy policy for The Houston Relo Guide, operated by Crystal Plummer Spruill, a licensed Texas REALTOR® (TREC #0688471) brokered by Real Broker LLC, 5718 Westheimer Rd Ste 1000, Houston, TX 77057.

We take your privacy seriously. This policy explains what information we collect, why we collect it, how we use it, and what choices you have. We’ve written it in plain English because you deserve to actually understand it.

What Information We Collect

Information you give us directly:

When you use the Houston Neighborhood Navigator, sign up for our newsletter, or book a consultation through our site, we may collect:

  • Your name
  • Your email address
  • Your phone number (optional — we will never require it)
  • Your responses to the suburb matching questions in the Navigator tool
  • Any information you share when booking a consultation

Information collected automatically:

When you visit thehoustonreloguide.com, we automatically collect certain information about your visit including:

  • Pages you viewed and how long you spent on them
  • How you found our site — search engine, social media, direct link
  • Your general location — city and state level only, not your street address
  • Your device type and browser

This information is collected through Google Analytics and helps us understand how people use the site so we can make it more useful. Google Analytics does not identify you personally.

How We Use Your Information

We use the information you provide to:

  • Send you the suburb recommendations from the Houston Neighborhood Navigator
  • Deliver the Houston Neighborhood Navigator results and any follow-up resources you requested
  • Send you our newsletter and Houston real estate updates if you opted in
  • Confirm and manage consultation appointments you scheduled
  • Follow up about your real estate needs if you indicated interest in working together
  • Improve the site and the tools on it

We use Google Analytics data to understand how the site is being used — which pages are helpful, where people drop off, and how to make the guide more useful for relocating families.

Who We Share Your Information With

We do not sell your personal information. Ever.

We work with a small number of trusted tools that may process your information on our behalf:

Flodesk — We use Flodesk to send emails and manage our newsletter list. When you sign up for anything on our site your email and name are stored in Flodesk. You can unsubscribe at any time using the link at the bottom of any email we send. Flodesk’s privacy policy is available at flodesk.com.

Calendly — We use Calendly to manage consultation bookings. When you book a call your name, email, and any information you provide during booking are stored in Calendly. Calendly’s privacy policy is available at calendly.com.

Google Analytics — We use Google Analytics to understand how visitors use our site. Google Analytics collects anonymous usage data. It does not collect your name or email address. Google’s privacy policy is available at policies.google.com.

We may share your information if required by law or to protect our legal rights — but we will never share it for marketing purposes with third parties.

Your Choices

Email: Every email we send includes an unsubscribe link. Click it at any time and you will be removed from our list immediately. You can also email us directly at [your email address] to request removal.

Consultation data: If you booked a consultation and would like your information removed from Calendly, contact us and we will submit the deletion request on your behalf.

Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Cookies: Our site uses cookies — small files stored on your device — to help the site function and to support Google Analytics. You can disable cookies in your browser settings. Some parts of the site may not work as well if you do.

Data Retention

We keep your information for as long as it is useful for the purpose you provided it.

Email subscribers — your information stays in Flodesk until you unsubscribe or ask us to remove it.

Consultation records — kept in Calendly per their standard retention policy.

Google Analytics data — retained per Google’s standard retention settings, typically 26 months.

Children’s Privacy

The Houston Relo Guide is intended for adults making real estate and relocation decisions. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information through our site, contact us immediately and we will delete it.

Texas Residents

If you are a Texas resident, you have rights under Texas law regarding your personal information including the right to know what information we hold about you, the right to request deletion, and the right to opt out of the sale of your information. We do not sell your information. To exercise any of these rights contact us at the information below.

Security

We take reasonable steps to protect the information you share with us. Our site uses SSL encryption — the padlock you see in your browser — to protect data in transit. Our third-party tools — Flodesk, Calendly, and Google Analytics — maintain their own security practices and certifications.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take it seriously and use trusted tools that do the same.

Changes to This Policy

If we make significant changes to this policy we will update the date at the top of this page and note the change clearly. We recommend checking back periodically if you want to stay informed.

Contact Us

If you have questions about this privacy policy or how we handle your information, reach out:

Crystal Plummer Spruill The Houston Relo Guide thehoustonreloguide.com

crystal@moraea.co

Real Broker LLC 5718 Westheimer Rd Ste 1000 Houston, TX 77057 TREC #0688471

The Houston Relo Guide is operated by Crystal Plummer Spruill, a licensed Texas REALTOR® brokered by Real Broker LLC. This site provides general real estate information and is not a substitute for professional legal or financial advice.